Last updated: 8 September 2026

Apex Atelier Ltd (“Apex Atelier”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your personal information when you contact us, submit an enquiry through our website, Facebook or Instagram, or use our services.

Apex Atelier Ltd

Website: https://apexatelier.co.uk/

Email: info@apexatelier.co.uk

For privacy-related enquiries, please contact us using the details above.

When you contact us or submit an enquiry, we may collect information including:

• Your name
• Telephone/mobile number
• Email address
• Vehicle make and model
• Details of the service you are interested in
• Information you provide about your vehicle or requirements
• Any other information you voluntarily provide to us

If you contact us through a Facebook or Instagram lead form, we may receive the information you submit through that form.

We may use your information to:

• Respond to your enquiry
• Contact you regarding PPF, ceramic coating, detailing or other vehicle protection services
• Provide quotations
• Arrange appointments
• Provide and manage our services
• Communicate with you about your enquiry or booking
• Maintain our business records
• Improve our services and customer experience
• Comply with legal and regulatory obligations

We will only use your personal information where we have a lawful basis to do so under applicable data protection law.

Where you have provided appropriate consent, we may contact you about Apex Atelier services, offers or updates.

You can withdraw your consent to marketing communications at any time by contacting us or following any unsubscribe instructions included in our communications.

We will not sell your personal information to third parties.

If you submit your details through an Apex Atelier lead form on Facebook or Instagram, your information may be provided to us by Meta Platforms Ireland Limited.

We may transfer the information from Meta's lead-generation platform into our customer relationship management system, including HubSpot, so that we can manage and respond to your enquiry.

You should also review Meta's own privacy information regarding how Meta processes personal data.

We may share your information with trusted service providers where necessary to operate our business, respond to enquiries or provide our services.

These may include:

• Customer relationship management and business software providers
• Website and hosting providers
• Email and communications providers
• Professional advisers where necessary
• IT and technical service providers
• Government authorities or regulators where legally required

We require appropriate third parties to handle personal information securely and only for legitimate business purposes.

We will keep your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information will depend on the nature of the information, our relationship with you and any legal, accounting or regulatory requirements that apply.

When information is no longer required, we will securely delete or dispose of it where reasonably practicable.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Under applicable UK data protection law, you may have rights including:

• The right to request access to your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your information in certain circumstances
• The right to restrict or object to certain processing
• The right to withdraw consent where processing is based on consent
• The right to data portability in certain circumstances

If you wish to exercise any of these rights, please contact us using the details above.

Our website may use cookies and similar technologies to operate the website, understand how visitors use it and, where applicable, support advertising and marketing activities.

Where required, we will ask for your consent before placing non-essential cookies on your device.

We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal requirements.

The latest version will be made available on our website and will show the date it was last updated.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Apex Atelier Ltd

Email: info@apexatelier.co.uk

Website: https://apexatelier.co.uk/